Full-Time Chef/Production Supervisor Job Description
Location: Borough Market.
Summary
The responsibility of the supervisor is the daily operation of Food & Forest at Borough Market. Borough Market, and the stall itself, is a high-paced retail environment where exceptional customer service, efficient working practices, and stamina are essential.
The company operates a nut brittle production showcase Tuesday - Thursday and the candidate will be expected, following training, to cook this caramel based recipe on the stall. Fridays and Saturdays will be spent working alongside the manager to operate the retail stall.
Pastry experience is hugely beneficial. As is kitchen experience in general, we are ideally looking for someone who knows how to deliver consistently excellent quality, in a quick and efficient manner, whilst keeping everything clean and tidy for the display and customers visiting.
Engaging and selling with clientele from around the world will be another focus of the work. The abilty to engage with people, develop rapport, and deliver sales is key. Language capabilities are a big plus, though not essential. A big part of the role will be understanding the work of the company in developing agroforestry, to then communicate that to the general public.
Full Time : 5 days per week - Tuesdays - Fridays 08.30-17.30 Saturdays 07.30-17.30
Team Structure
Director
Manager
Production Supervisor
Sales Assistant - Sales Assistant - during the busier holiday periods
The company also has a wholesale side to the business which works semi-independently of the Borough operation.
Responsibilities
1. Operating the Food & Forest production showcase stall at Borough Market
2. Maintain and develop strong sales figures- see detail below
3. Follow and implement inventory and restock procedures.
4. Ensuring compliance to all health and safety standards.
5. Manage the maintenance of stall equipment.
6. Following training, to communicate the benefits of agroforestry and therefore the aims of the company.
Background
Food & Forest is a wholesale and retail quality nut supplies company specialising in British grown nuts. The company works to expand British nut agroforestry through market development, capacity building, and advocacy. In practice, that means investing directly into U.K cobnut orchards and developing best practices for harvest and post harvest processing. We want this beneficial farming method to scale up and reach its full potential.
An essential financial driver of this work is the Borough Market stall we operate daily. In operation since 2017, our presence has gone from strength to strength with a new production showcase opening in 2022, bringing the kitchen to the heart of the market. The proceeds from the market have led to investments in orchards in Kent, and into best-practice machinery to ensure British nut production has a viable future. Alongside this on-the-ground work, we advocate for the expansion of agroforestry by translating the academic evidence into operational policy. Central to this is consulting with Defra and other bodies on metrics to measure true value, as part of the nascent "public money for public good" paradigm shift in agricultural policy.
Terms of Contract - permanent
The contract begins with a 3 month-long probation period during which the above key responsibilities described in points 1 to 4 are met.
Wage Details
The position is full-time salaried £32,000 plus bonuses per annum.
The bonus system is proposed based on a series of targets for sales which will be discussed at interview.
Sick Pay: Statutory sick pay given.
Holiday Entitlements: 28 days paid holiday per year.
Job Type: Full-time
Salary: From £32,000.00 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Experience:
- Customer service: 2 years (required)
- Hospitality: 1 year (required)
Work Location: In person
How to apply:
Apply with a CV and cover letter to charles@foodandforest.co.uk
Application deadline: 10/11/2023
Expected start date: 21/11/2023